Digital transformation: there is no denying the impact of technology innovation on global markets, and specifically for telco industries. Africa is undergoing digital transformation – but in order for the continent to truly change and benefit, it requires a fundamental shift across processes, functions and customer engagement.
In essence, a digital strategy is a prerequisite for digital transformation.
This is the main topic up for discussion at the 7th annual GIL (Growth, Innovation and Leadership Africa Summit) hosted by Frost & Sullivan Africa, scheduled for 17 August 2017 at the Table Bay Hotel, Cape Town.
According to Frost & Sullivan Africa, the Summit will begin with a keynote address Digital Transformation – The New Strategic Imperative presented by Dorman Followwill, Senior Partner at Frost & Sullivan.
ITWeb Africa recently reported that according to the 10th edition of PwC’s Global Digital IQ survey, 52% of African companies rate their organisation’s digital IQ as strong, while South African companies stand at risk with less than half (47%) rating their organisation’s IQ over 70%.
As Africa’s profile as an investment opportunity for businesses has continued to grow over the past 10 years or so, the business landscape has substantially changed presenting opportunities as well as some unique challenges, he added.
The African businesses, and those multinationals moving into the region, are increasingly open to the opportunities that digital transformation presents for their businesses.
In the medium to long term, many businesses are having to re-evaluate business models for the region, in order to compete with the rest of the world, concerning digital transformation.